Frequently Asked Questions

How could I get samples?

It is our sole discretion to charge for sample or send it as free for quality evaluation. However, freight charges towards sampling shall be payable by prospective buyer, in any case. We do require customer courier a/c no. & letter of acceptance to cover freight charges. If you do not have any courier a/c no., you can still request samples by paying courier & sampling expense through Western Union.

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How much the courier freight will be for the samples?

Courier freight depends on the quantity, weight, nature of items and carton size.

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How can I get your price list?

We do have distributors all over the world. Please send your complete details such as company name, address, telephone, fax, e-mail & country. We would be happy to appoint new distributors for new areas.

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Can we have our logo or company name to be printed on your products or the package?

Yes.

Logo and or imprints can be printed on our products by silk screen printing. The minimum quantity for silk screen printing is 500 units per logo. You can send us the artwork by email in JPEG or TIFF format. If your requirement is to sell our products in offset printing outer box under your logo or company name the minimum order should be 1000 units per model (QTY. depends on item). You can send us the artwork by email in AI, EPS, TIFF or CorelDraw format (300 dpi). There is no extra charge for this service, just we required reasonable qty. to supply under your brand name.

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How to place an order?

Please send us your purchase order by email or fax. We will send you a Performa invoice against your order. We will require following information for your order:

* Shipping information - company name, street address, phone number, fax number, destination airport or sea port, transportation method ( by courier, by air or by ocean container)
* Product information - model numbers, quantity, unit price
* Delivery time required
* Freight payment ( by collect or prepay )
* Forwarder's contact details if there's any( in India)

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Can you arrange the transportation for us?

Yes. We can arrange sea, air and courier transportation.

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How can the products be sent to us?

For small quantity or weight less than 20 KG, sent usually by courier.
For orders from 20 to 500 KG, can be sent by air to the airport near you.
For big quantity or volume, sent usually by ocean container.

The transportation way depends on client's choice. Freight depends on quantity, weight, volume, transportation way, destination country (airport, sea port ).

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What's your usual payment term for orders?

Wire transfer ( T/T ) to our company bank account after order confirmation. We don't accept payment by credit card.

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What's the warranty of your products?

We do prefer to offer physical samples for your evaluation. On approval, we will supply as per the sample.

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How can we become your sole distributor?

If you can sell our products USD1,000 to USD2,000 Quartly, you could be one of our distributor in your city or area; If you can sell our products worth more than USD10,000 per year, you could be our sole distributor in the country.

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How can we get your new products announcement?

Please send your details to join our mailing list.

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just want to buy a few pieces of your products, what to do?
We are wholesaler and we don't accept retail orders.

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I still have some questions left. What to do?

Please send us an e-mail. we would be happy to assist you.

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